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  • Help Desk / Support

  • We support you, you support your customers TechSmite Support puts all your customer information in one place. Everything you need lives in a single location so that communication between you and your customers is efficient, relevant, and personal.


  • No Extra Charges

    With TechSmite Solutions’ Managed Help Desk IT support service, reliable tech support is only a phone call away. Our Help Desk hotline serves as a single contact point for all your IT support inquiries including hardware and software troubleshooting, network support, PC and laptop support and remote network access. Help Desk support is available 8am-10pm EST, Monday through Friday, with optional (at no extra charge) 24/7 and weekend coverage


  • Help with Absolutely Anything

    Our Live Help Service Desk is staffed with highly-trained engineers with years of experience supporting end-users on server, desktop and network level issues. To resolve problems quickly, Help Desk services are delivered using a combination of phone and state-of the-art remote control tools.